Cloud Hosted PBX Systems in the United Kingdom
Get United Voice Cloud Hosted PBX for scalable and cost-effective business communications
Highly customisable cloud-based phone system
Excellent voice quality
Full range of VoIP features & unified communications technology
Pair with handsets or softphone extension,
Cut business communication costs with lower call rates
Flexible month-to-month packages
A trusted provider cloud phone systems for businesses across the United Kingdom
United Telecoms was established over 35 years ago to provide tailored feature-rich, reliable and affordable business PBX solutions.
Today we are a leading provider of tailored on-premise and cloud PBX systems to match your unique business communication needs.
Service areas in the United Kingdom
- Harlow
- Basildon
- Epping Forest
- Braintree
- Rochford
- Maldon
- Uttlesford
- Tendring
- Castle Point
- Brentwood
- Colchester
- Chelmsford
We provide cloud phone systems that are feature-rich to help you streamline company communications, and offer numerous other benefits.
Our hosted PBX systems are also highly scalable, allowing you to adapt your system to match the size of your team.
Contact an expert to find the ideal cloud phone system for your business.
Get in touch using our national office number provided below, or the “chat now” button in the bottom right-hand corner of this page.
What is United Voice Cloud Hosted PBX?
United Voice Cloud is a leading customisable Hosted PBX system, encompassing the latest in unified communications technology with the ultimate in flexibility and reliability. We offer cheaper call rates, the complete range of VoIP features, and the choice of buying or renting your handsets, softphones or smartphone apps.
Choose a United Voice Cloud package that suits your exact requirements. Choose from per second, bundled minutes or uncapped packages. Keep an existing number, opt for a new one or opt to port your current landline number(s).
Explore our United Voice Cloud packages and contact our team with your query.
United Voice Cloud Packages
Experience the freedom, control and productivity offered by a feature-rich and cost-effective cloud phone system.
Select a United Voice Cloud Package that suits your needs and communication strategy. Enquire to find out more about our cloud PBX packages.
1 Cloud Extension
£12.95
per extension per month
Includes 5 000 Local & Mobile UK Calling
Includes a Landline Number or Port your current number
Full Features
Feature Rich Desktop Softphone
Price excludes VAT
ENQUIRE NOW
2+ Cloud Extensions
£9.95
per extentsion per month
Includes 5 000 Local & Mobile UK Calling
Includes a Landline Number or Port your current number
Complete Hosted PBX Extention
Price excludes VAT
Enquire now
Add: Smartphone App Extension
£1.50
per extension per month
Acts as a smartphone (iOS & Android) mobile app extension on your UVC Essential or Classic extension.
Price excludes VAT
ENQUIRE NOW
Benefits of United Voice Cloud PBX
Our cutting-edge cloud-based solution offers many advantages that enhance your business communications. With United Voice, experience seamless scalability and integration, unmatched flexibility, simplified setup, and rock-solid stability.
Empower your team with state-of-the-art telephony features and enjoy complete control and convenience.
Upgrade from your traditional phone system and embrace the future of cloud-based communication.
Read more about the benefits of United Voice Cloud phone systems below.
Keep Your Existing Number
Geographic numbers (e.g. 020, 0161, 0121) can be ported from any existing service provider to a United Voice package. Once ported, you can then take your number with you wherever you go within the United Kingdom, ensuring you never lose your telephone number.
Scalability and Flexibility Like Never Before
Cloud-based phone systems give your business the flexibility to easily move premises, downsize, expand or terminate whenever you choose. Add or subtract users and telephone lines as and when needed in no time! What’s more, you are not tied down to long-term contracts, you can simply subscribe on a month-to-month agreement.
Simple Setup and Sound Stability
With a cloud PBX phone system the bulk of the setup is done before delivery takes place while multiple sites can be set up at once, allowing for the rapid installation of the solution. United Voice Cloud will minimise your business’s downtime and ensure office continuity with redundancy measures including: automatic failover, a second backup server and firewall.
State of The Art Telephony
With the ability to seamlessly integrate with most CRM systems, United Voice Cloud is a complete Unified Communications solution, integrating all forms of business communication into one platform. While a built-in Telephone Management System tracks your team’s performance & productivity with real-time and historical reports.
Ultimate Convenience
Say goodbye to on-premise PBX systems that become redundant over time, require expensive components and time consuming on-site technical support. Since United Voice Cloud is hosted in the cloud, updates and upgrades take place automatically at no cost or inconvenience to you.
Giving You Freedom and Control
We are putting the power in your hands, you can now control your business’s expenses and employee productivity by remotely managing your PBX systems in real-time straight from your desktop or phone. For the first time, you can edit settings, modify your extensions, set up voicemail, retrieve call recordings and more!
Watch: Cloud Hosted PBX Explainer
Get a deeper understanding of a Cloud Hosted PBX with our informative explainer video. Explore the features and benefits of a cloud PBX phone system and watch how this advanced solution can streamline your communication workflows, unify your voice channels and empower your team.
Watch our Cloud Hosted PBX explainer video below to unlock the full potential of modern business telephony.
Find out more about our softphone features, hosted PBX features and hosted phones
Our cloud-hosted PBX phone systems come with a wide range of features and integrations with softphones and handsets to facilitate business communications. Use these features and handsets to customise your cloud phone system to suit your workflow and business setup.
Find out more about our softphone features, hosted PBX features, and hosted phones below and take your voice communications to the next level.
Softphone Features
Our UVC Softphone Extension is a powerful tool for enhanced communication and collaboration.
Make calls directly from your PC, manage operations and call control, while enjoying Unified Communications features such as voice, video, instant messaging, and file sharing.
Experience seamless integration with desktop phones and enjoy the convenience of mobility with our UVC Mobile App.
Boost productivity and streamline your communication workflow with our feature-rich softphone extension.
Hosted PBX Features
The cloud hosted PBX features add tons of basic and advanced functionality to your business phone system.
Take advantage of the Telephone Management System for accurate call cost measurement and detailed reports. You can also benefit from the Online Self Care portal for easy management of your PBX system.
Enhance communication with IP phone integration, voicemail to email, call recordings and monitoring, and hot desking. Streamline call routing with ring groups, call queuing, and auto attendant.
Experience a complete solution for your business communications.
Handsets
We offer high-quality IP phones from trusted brands, delivering reliable performance and advanced functionality.
These handsets enhance productivity with features like programmable keys, superior voice quality, and easy call handling. With support for Gigabit Ethernet technology and Power over Ethernet (PoE), they provide seamless integration into your business environment.
Explore our range of handsets designed to meet the communication needs of businesses.
Do you need VoIP phones?
VoIP phones enable your company to manage calls and benefit from a range of standard and advanced communication features. Many companies like the idea of a standalone desk phone for employees.
While your VoIP solution can be integrated with softphone applications that work with smartphones and other devices, existing and new VoIP phones can also be integrated with your solution and enable you to manage communications using the physical handsets with which your company is already comfortable.
Frequently asked questions
Where do we provide United Voice Cloud in the United Kingdom:
We provide United Voice Cloud packages within our service areas in the United Kingdom across:
- Surrey
- Kent
- Essex
- And more!
Our Voice Cloud packages adapt to meet the exact requirements of small, medium and large teams. Contact our London office to get a quote for your custom solution for businesses in Surrey.
What is a cloud hosted PBX?
As with an on-premise PBX phone system, a Hosted or Cloud PBX System provides your business with communication features such as call-transfer, on-hold, auto-attendant, voicemail, call forwarding and more. The difference with a Cloud Hosted PABX, is that it is hosted at an offsite data centre and is powered and managed through the internet as opposed to copper landlines.
How does a cloud PBX work?
Phone calls are transmitted from users offices via the Internet connection or a dedicated broadband link and routed to and from our data centre where the Hosted PABX’s sophisticated servers are stored. By consolidating many PABX phone systems or tenants into one Hosted PABX phone system in the cloud businesses are able to access a constantly updated, feature rich and always on telephony “brain”. Businesses never need to worry about damage, downtime or upgrades as the system is maintained by the service provider United Telecoms.
What connectivity do I need?
There are various forms of connectivity available to businesses in the United Kingdom. Depending on the number of extensions you require, United Telecoms will advise you on which connectivity solutions are best for you, these include: LTE and Fibre. Mobile phone users can simply use the standard connectivity available on the iOS or Android Smartphones to access the Hosted Cloud PABX phone system.
Can I use my smartphone as an extension?
Yes, the UVC mobile app enables you to receive calls made to your office extensions on your mobile devices as well as dial other extensions. In addition, you can update your availability at any time and check fellow colleagues’ presence, the app also enables you to keep all of your business connections on your device with you at all times.
What hardware is required for a Cloud Phone System?
Since the PABX phone system itself is hosted at a data centre, the only primary items of hardware required for the solution to function are IP handsets. Some users can choose not to add hardware to their offices and simply run via a smart telephone interface on their PC’s or using an App on their mobile phones. If you require additional network equipment for onsite Desk Phones, this can be provided for at an additional cost.
What type of phones can I use with a Hosted PBX?
You have the option to use any type of device that is supported by the Cloud switchboard. This includes a softphone on your PC, desktop IP phone, or mobile phone using the mobile app. Some of the IP phone brands that can be used include: Snom, Yealink, Grandstream and Polycom.
Can I use my existing internet service?
Yes, you can use your existing internet service however it is imperative to use a reliable form of connectivity such as LTE or Fibre. United Telecoms will conduct an audit on your current infrastructure and confirm whether it is possible to run the Hosted PBX on it.
What costs are involved?
The United Voice Cloud solution comprises monthly subscription fees per extension, once-off hardware costs that can either be purchased outright or financed on rental as well as a once-off installation fee.
Can I keep my landline number if I switch to a Hosted PBX?
Yes, you can. You can move any geographic number from any existing service provider to your VoIP service provider, including United Telecoms.
How quickly can a Cloud Phone System be deployed?
Depending on whether or not connectivity is required and subject to feasibility if the site is ready, we can deploy the hosted switchboard system within hours of the order being placed.
What uptime guarantees do you provide?
This depends on your connectivity solution. If you choose to take our Enterprise Fibre or Wireless product, our uptime guarantee is 99.8%. All other connectivity solutions are best-effort service. Further redundancy measures can be put in place upon request. In addition, calls can be routed to your mobile device at any time.
What happens if there is a power outage?
For traditional on-site PBX phone systems, a power outage can interrupt communications until the power is restored. However as long as your network is connected to the internet, calls can be made and received through the Cloud PBX phone system. United Telecoms will supply you with a UPS for the network which serves as a backup for a couple of hours. Additionally, the UPS will regulate power output to network equipment preventing surges. It is also recommended to use PoE switches, this will ensure the entire network is powered during an outage.
We service the following locations across London and the United Kingdom
Greater London: City of London, Hounslow, Barking and Dagenham, Islington, Barnet, Kensington and Chelsea, Bexley, Kingston upon Thames, Brent, Lambeth, Bromley, Lewisham, Camden, Merton Croydon, Newham, Ealing, Redbridge, Enfield, Richmond upon Thames, Greenwich, Southwark, Hackney, Sutton, Hammersmith and Fulham, Tower Hamlets, Haringey, Waltham Forest, Harrow, Wandsworth, Havering, Westminster and Hillingdon.
What Our Customers Say
“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”
Spear Properties
Get In Touch
London Office
2 Osborne Way
Epsom
Surrey
KT19 8GR
United Kingdom (UK)
Tel: 033 1630 0516
Tel: 020 3399 8011
Email: info@united-telecoms.co.uk
