Find the best small business phone system in the United Kingdom


Feature-packed PBX phone systems for small businesses

Enquire Now

Trusted provider of business phone systems for small businesses in the United Kingdom

UK map image
Facebook Reviews

Founded in 1985, United Telecoms emerged to respond to the need for tailored, dependable business telephony solutions.

We have become a premier provider of quality telephony solutions not only in Surrey but across the United Kingdom.

Greater London:City of London, Hounslow, Barking and Dagenham, Islington, Barnet, Kensington and Chelsea, Bexley, Kingston upon Thames, Brent, Lambeth, Bromley, Lewisham, Camden, Merton Croydon, Newham, Ealing, Redbridge, Enfield, Richmond upon Thames, Greenwich, Southwark, Hackney, Sutton, Hammersmith and Fulham, Tower Hamlets, Haringey, Waltham Forest, Harrow, Wandsworth, Havering, Westminster and Hillingdon.

Our tailored on-site PABX systems cater to businesses of all sizes, from small, locally-focused operations to large enterprises with branches spread across several counties.

Get in touch with us for help finding the right telephone system for your business. You can contact our national office using the provided phone number below, or engage one of our experts live by clicking on the “chat now” option located at the bottom right corner of this page.

Contact us 033 1630 0516

What is a small business phone system?

Small business telephone systems are specifically designed to meet the communication demands of small enterprises.

Modern PBX systems for small businesses are equipped with an extensive array of features while maintaining their affordability and adaptability for growth.

With traditional analogue PBX systems, expensive and intricate hardware was required to provide standard and advanced features.

Today, IP PBX and cloud-hosted PBX phone systems require minimal hardware and peripherals while providing an amazing range of features. Get in touch with us to discover the right phone system that meets your business needs.

Features of a PBX phone system for small business

Small business phone systems come equipped with a wide range of core and advanced features designed to streamline company communications.

Whether you need basic functionality like call routing, call recording, call monitoring or voicemail, or more advanced features like remote access and unified communications functionality – our telephony solutions can be tailored to suit your requirements.

Explore a few key features of our PBX solutions and contact us for professional guidance in finding the right phone system for your small business.

Manage small business communications with on-premise, hybrid or cloud PBX

For small businesses in search of the right telephone system to handle their internal and external communications, a range of options are available.

Every analogue, hybrid PBX, or cloud-hosted phone system brings its unique set of features, costs, and installation requirements.

Let’s delve into the available office phone systems for small businesses. Contact us for expert support in finding the ideal PBX solution that matches your requirements.

On-premise analogue & hybrid IP PBX phone systems for small businesses

On-premise phone systems encompass both analogue PBX systems, utilising conventional phone lines, and hybrid PBX systems, which leverage both phone lines and an IP network.

We provide assistance for new installations, reinstallation, upgrades, and scaling down of analogue PBX systems, in addition to implementing hybrid IP PBX systems.

Both analogue and hybrid PBX systems can be customised to precisely align with your specific needs and accommodate a wide array of features.

We will help you implement the perfect small business phone system. Reach out to us for expert advice today.

Contact Us

PBX cloud phone systems for small businesses

Cloud PBX systems or VoIP phone system for small offices provide businesses with access to a feature-rich and versatile phone system that is hosted in and managed by the cloud. Hosted PBX systems rely on VoIP to facilitate voice communications, mitigating the need for cumbersome on-site hardware.

Cloud-based PBX systems reduce expenses associated with line rentals, intricate physical hardware installations, call rates, and more.

Hosted phone systems for small business offer an extensive set of features, encompassing both standard and advanced functionalities for efficient management of voice communications

Contact us for help finding the right telephone system for your small business.

Cloud-hosted PBX systems

Purchase options for small business phone systems

To facilitate effective budget and cash flow management for your business, United Telecoms presents multiple purchase options, including Banker’s Automated Clearing System payments (BACS) or rental agreements for a fixed duration.

PBX rentals and upfront purchases for small businesses

By opting for outright purchases via BACS, businesses can get ownership of their hardware, resulting in overall cost savings for the system.

For small businesses seeking greater financial flexibility, PBX rentals offer an attractive alternative, allowing them to circumvent substantial upfront payments. This approach also provides the freedom to easily upgrade, expand, and manage system maintenance.

PABX rental terms span from 12 to 60 months, accommodating diverse needs and budgets. Short-term rental options are also available to cater to specific requirements.

To learn more about our pricing and purchase alternatives for business phone systems, reach out to one of our knowledgeable consultants.

Contact us

Requirements for PBX phone system installation

The installation requirements for various PBX phone systems depend on the type of phone system you choose, such as a traditional PBX, IP PBX, or Cloud PBX solution. To learn more about the requirements for installing PBX systems, take a look at our PBX installation page or reach out to us for further assistance.

Required for a traditional phone system and hybrid PBX systems. The number of lines you’ll need depends on the number of users required.

For analogue PBX systems and hybrid PBX systems, a PBX main unit and other essential hardware components are required.

New or existing desk phones and base stations for cordless handsets require a physical connection to your PBX system. This necessitates correctly laid-out cabling within your premises. The extent of your cabling needs may differ if you plan on installing a cloud PBX system.

Location is a key factor as it may influence the type of PBX system and network solution that will suit your needs. If you’re implementing a VoIP phone system, you will need to leverage a Fibre internet connection to facilitate communication.

Existing PBX handsets need to be compatible with your system or new handsets can be purchased, such as analogue, digital, or IP phones, to help manage your communications. Handsets and peripherals must be selected based on compatibility with your system and their ability to manage voice communications.

Have You Asked These Questions?

  • Do you need a phone system to be installed on a single physical site or multiple sites?
  • Do you have a broadband or fibre connection if you plan on setting up a VoIP phone system?
  • How many users would need BYOD connectivity or remote office connectivity?
  • Range of features & call activity: do you need features that can help you manage daily business communications or more in-depth call centre functionality?
  • Are you in need of a hosted solution or an on-site telephone system?
  • Are features like reporting using a Telephone Management System important?

We specialise in helping identify the right telephone systems for small businesses around the United Kingdom. Contact us to get expert advice today.

Frequently asked questions about on-premise PABX systems for small businesses

When it comes to finding the ideal phone system for your small business, several crucial factors come into play. Considerations such as the number of phone users/seats, future scalability, desired features (e.g., call transfer, auto attendant, VoIP calls, voicemail), and budget constraints are key.

Take the time to assess your options, including on-premise PBX, hybrid systems, and cloud-based solutions, to identify the best fit for your unique requirements and financial considerations. Keep in mind that advanced features may involve additional costs.

At United Telecoms, our specialists are here to provide expert assistance in selecting the best phone system that matches your communication needs. Contact us today and let us help you navigate through the choices with confidence.

Determining the cost of a phone system for your small business is influenced by the type of phone system you choose, the features you require, your team size, existing phone system setup and more.

When it comes to finding the perfect PBX solution for your organisation, we are here to assist you. Contact us today, and our team will provide expert guidance to ensure you discover a phone system that perfectly aligns with your business needs.

Small businesses looking to upgrade their phone systems may be overwhelmed by the variety of options available. Three popular descriptions are hosted phone systems, cloud phone systems, and VoIP phone systems. Typically these terms can be used interchangeably, there are some minor differences between them that can affect which option is best for a particular business, consulting an expert Solutions advisor will typically assist you in reaching a decision that is correct for your business.

Got questions? Contact our experts today.


We service the following locations across London and the United Kingdom

Greater London: City of London, Hounslow, Barking and Dagenham, Islington, Barnet, Kensington and Chelsea, Bexley, Kingston upon Thames, Brent, Lambeth, Bromley, Lewisham, Camden, Merton Croydon, Newham, Ealing, Redbridge, Enfield, Richmond upon Thames, Greenwich, Southwark, Hackney, Sutton, Hammersmith and Fulham, Tower Hamlets, Haringey, Waltham Forest, Harrow, Wandsworth, Havering, Westminster and Hillingdon.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties


Get In Touch

London Office

2 Osborne Way
KT19 8GR
United Kingdom (UK)

Tel: 033 1630 0516
Tel: 020 3399 8011


We're the experts so that you don't need to be!

beginner with phone system query icon

PBX Phone System
Beginner's Guide

phone system circular icon

Voice & Hosted PBX

PBX installation or setup symbol

PABX Relocation and

pencil symbol for phone system resources

PBX Phone System