Virtual landlines in the United Kingdom: Future-proof, on-the-go voice solution

A virtual landline operates over the internet, enabling you to make and receive calls without a traditional phone line. It uses VoIP (Voice over Internet Protocol) technology to convert voice into data packets that are transmitted over the web.

All you need is an internet connection (new or existing). You can use any reliable, stable internet connection including 4G/LTE, 5G, Fibre, ADSL, Wireless or Satellite. No BT landlines are required for the service to run.

United Telecoms makes it incredibly easy to get started. Our technical team will guide you through the quick and hassle-free setup process. All you need is a stable internet connection, and you’re good to go. Enquire now for tailored solutions.

Yes, of course, you can port your existing geographic landline number so that you are still contactable on your geographic number. You can explore our landline number porting guide to find out more about the steps, and contact a specialist from our team to get started.

The virtual landline is set up remotely and can be activated on the same day as sign-up. The landline is set up within minutes by our in-house technical team; thereafter simple instructions are sent to the user to download and set up the app on their smartphone.

Yes, our system allows you to receive unlimited incoming calls. If you are on a call and cannot answer incoming calls, our auto-attendant system will be required. An auto-attendant acts as a virtual receptionist and can place calls onto a pre-determined holding message, allowing for multiple callers to be placed in a virtual queue. We recommend providing a customised “on hold” message for your clients while they wait to speak to you, ensuring they understand that you will answer shortly, as well as passing on relevant marketing information to the waiting callers.

Yes, your virtual number works anywhere in the world all that is required is that you have a reliable internet connection, there is no additional cost to the caller or yourself. No physical telephone line is required.

The user experience is simple and intuitive. You can make and receive calls via your business phone number on any compatible IP desktop telephone, your smartphone or PC, or any combination of these devices. If using the softphone PC-based extension, we recommend purchasing a simple, hands-free headset to ensure a high-quality end-user experience.

The virtual landline subscription fees are for the virtual landline and smartphone application only, this price includes your landline number and access to the virtual landline extension application. We do offer Yealink IP Phone handsets at an additional cost for users who prefer to have a traditional desk-based phone. The package does not include minutes or data, this is sold additionally. We provide month-to-month and long-term contracts to suit your needs.

Users can be added or removed quickly and easily, within a matter of minutes. Please remember there is a 30-day notice period, so any decreases made will take 30 days to reflect on your invoice.

1. Check if call usage costs are included as a bundled fee or charged separately per call.
2. Many virtual phone number providers charge per-minute call rates and/or a connection fee. Per-minute call rates increase the call charges as a 15-second call will still be charged for a full minute, while call connection charges are effectively a minimum fee for each call connected and lift call charges significantly.
3. Check if all features of the systems are included in the subscription price. Some pricing models include only the most basic system and exclude many features which must then be added on at additional fees in order to operate a professional landline service.
4. Check online client testimonials and reviews to ensure the provider has a history of reliable UK customer service support.
5. Check details such as contract cancellation policies, and duration of the contract.

For a more detailed breakdown of how to assess hosted PBX providers and virtual landline providers, read our guide on how to assess telephony quotes.

Getting a UK virtual phone number is straightforward. Most virtual landline providers will offer a variety of area codes for you to choose from, allowing you to have a number that suits your business location.

United Telecoms Take: With United Telecoms, you can get a geographic telephone number tailored for various areas across the UK, including Greater London. Present your business as a local entity and enhance your trust in your service areas. Reach out to us for expert guidance on picking the best virtual landline service or VoIP system.

When choosing a virtual landline service provider, look for reliability, cost-effectiveness, and the features you require for your communication workflow. You should also check the reviews and online reputation of a virtual landline provider, and ensure they offer fast and effective customer support.

United Telecoms offers tailor-made telephony solutions that meet all these criteria. From cost-effective packages to robust features and exceptional customer support, we’ve got you covered. For personalised recommendations, contact us today.

Using a virtual landline with a VoIP phone typically involves configuring an IP-enabled handset with the settings provided by your VoIP provider.

Our virtual UK landlines are compatible with a wide range of IP handsets (cordless and desk phones) and your mobile phone (via a softphone extension or call forwarding).

Our in-house technical team will guide you through the simple setup process and ensure that your VoIP phone is perfectly integrated with your virtual landline for seamless communication. Interested? Contact us to learn more.