Find the best small business phone system in the United Kingdom

Comprehensive call recording and archiving to help you enhance training and ensure compliance. Automate recording for specific users or numbers.
Recorded calls are easily accessible in logs, can be emailed and replayed at your convenience.

We include four standard voicemail licences with many of our business telephone systems, with the option to expand as required. Customisable caller messages ensure personal touch, while system alerts for new voicemails enhance user efficiency and customer interaction.

By unifying smartphones and mobile devices into a cohesive system, FMC empowers users to place and receive calls through the centralised PABX system. It is as easy as installing a softphone extension on devices used for managing communications.

A TMS encompasses a collection of auxiliary software linked to the PABX, monitoring metrics such as the call duration, and timing of both inbound and outbound calls per extension. They can generate reports to analyse call trends and identify issues. A TMS can be incorporated into your PABX as per request. Most of our phone systems come with standard analytics and reporting functions.

Unified Communications refers to an integrated communication system within an organisation. United Telecoms assists clients in creating a UC solution that integrates with their business phone system.

A custom UC solution offers benefits such as low-cost communication, presence viewing, video conferencing, and improved customer experience.

Hot desking eliminates the requirement for individual phones assigned to each staff member. Instead, when an incoming call arrives, a single phone rings, enabling any staff member or branch to answer it. This flexible system promotes seamless collaboration and efficient call handling, regardless of location.

VoIP has reshaped the telecommunication landscape, utilising your internet connection to initiate and manage calls, instead of copper landlines. Cloud phone systems and hybrid PBX systems rely on VoIP and match the communication demands of small businesses perfectly.

These after-hours voice recording systems deliver an automated message to callers during non-business hours or on holidays. This sophisticated solution is ideal for businesses of all sizes and keeps clients updated about your organisation’s operational hours and holiday periods. The night bells system can be used as a proactive partner to help you provide information to calls during times when you are unavailable.

Remote user connectivity empowers individuals working remotely to tap into the office PABX’s functionalities. By relying on IP phones and a stable internet connection, remote workers can effortlessly communicate and collaborate using the office phone system without incurring any additional expenses, creating a seamless experience.